Email support
Send detailed problem, screenshot and username
This is most useful in complex cases
Help Center instructions Read and write, quick answers
wintk Support: Quick assistance in your language
In wintk Support you will get answers in Bengali, English and plain terms, no matter where you are, Dhaka, Chittagong or anywhere, contact information and Help Center are together
Bangladeshi users can easily start with bKash, Nagad and Rocket
wintk Support language list
The team speaks in six languages
Bengali
Write from Dhaka or Sylhet for Bengali answers
Bengali chat support starts when you write
English
Team understands short English messages
If you want, send with login ID
Hindi
If an order number exists, review is faster
This helps with account verification
Urdu
Describe issue simply
Support agents answer in that language
Malay
Special requests? Mention in ticket
The team notes it down
Thai
A screenshot makes it easier
This solution advances in 2 steps
wintk Contact channels 3
First, choose the correct channel
Then provide the issue and account information
Live chat
Easy path for small questions
Chat language chosen assigns an agent
Even after 11 PM, common questions answered
Ticket form
Receive the case number after sending
Dhaka users can provide bKash, Nagad and Rocket details here
Q&A Read it to avoid writing the same question
wintk Support by the numbers
4.8 Average rating, 93,2073 reviews, 54,128 Active users, and 99.9% Uptime
wintk Help's 3 steps
1
Describe the problem
Tell what happened in one line
Providing account ID speeds up the process
2
Choose a channel
Email, chat, or ticket option
Want Bengali? Write at start
3
Follow up
Team sends reply with case number
If needed, a screenshot suffices
Three questions about language
Does Bengali support really fit?
Yes, Bengali support provides direct answers
The same process remains even from Dhaka
No English? How to proceed?
Write in very simple language
Login issues or app won't open
Does a screenshot help solve quickly?
Yes, most of the time.
The team catches the mistake in 2 minutes.
Support hours and local information
The team checks messages 24 hours daily
If a message from Dhaka includes bkash, nagad, and rocket names, verification is easier.
Chat opens even with low network, so 3G can also work.
If you need more details. wintk App See app-related help on the page
Get wintk Support now
If you have questions, don't delay.
wintk Contact, wintk Help, and wintk Login in one place